Cultural briefings

We've collected briefings and guides to help you and your business understand the different cultures you might encounter at home and overseas.

To find cultural trainers who can provide more comprehensive briefings, try our Service Finder.

Welcoming the World

China Country ProfileRLN London's initiative 'Welcoming the World' is helping Londoners to learn how to give great customer service to international visitors. We have produced country profiles as part of this programme, aimed at people working in front line customer service roles. Think which countries your customers most often come from - and learn more about them with our handy, downloadable factsheets.

RLN cultural briefings

The cultural briefings below have been created with the support of our sister RLNs around the UK, and are aimed at businesses trading internationally. Unless otherwise stated, guides have been produced by RLN East Midlands. Please note that RLN London cannot be held responsible for the accuracy of externally produced publications.

Countries

Territories

Useful links