Language and cultural services

You may have decided that you need extra support in your foreign language communications, but where do you go to find it? The headings below take you to more information on each type of language and cultural service available to you. RLN London can provide further advice through a range of business guides and our Service Finder which will help you find the right supplier.

Language training

Learning a language doesn't happen overnight - but even a smattering can make a huge difference in dealings with customers and colleagues. There are lots of different ways of getting language training which suits you and your organisation.

Cultural training

If you are dealing with people from other cultures or overseas markets, you need to understand their background and their views. Cultural and intercultural skills training can help you do this.

Recruitment

Your best option to improve your potential to communicate in different languages may be to recruit staff who, either as native speakers or through study and experience, already speak the languages you need.

Translation

Translation deals with the written word, transferring them from one language into another. You may need to translate leaflets, brochures, website content, Health and Safety documentation and much more.

Interpreting

Interpreting involves spoken communication in different languages, and usually takes place during meetings, conferences and exhibitions. Increasingly, telephone conferencing makes this service readily accessible.

Website localisation

This is a term which is used to describe the process of tailoring a website for the local market - and involves translation and comprehensive cultural adaptation.

Marketing and promotions

You may need to think about how your brand, publications and marketing communications are seen by different cultures and in different languages.