 Advice in action
Here are some examples of how businesses can use the Language and Cultural Planner. Languages and culture are important for lots of different types of business - it may help you to familiarise yourself with the business area of our website.
North London exporter (150kb, PDF)
This SME discovers hidden language talent in the workforce and gets geared up to speak their customers' language at an upcoming exhibition in Germany.
Small voluntary organisation in East London (153kb PDF)
This organisation which supports disabled people takes a good look at its multicultural local population, and its own volunteers - and finds more customer-centred and productive ways of delivering its services.
Central London restaurant (152kb, PDF)
This restaurant in London's West End wants to attract tourists from around the world and get repeat custom during their stay in the Capital.
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